Returns & Exchanges
We want you to feel confident in your comfort, which is why we offer a 45-day return policy on all unworn items and our Comfort Guarantee on your first pair. If you are not completely satisfied with your order, we make the return or exchange process simple and hassle-free.
Return Process
- 1.Start Your Return
Visit our online returns portal and enter your order number and zip code to locate your purchase history.
- 2.Select Items
Choose the specific items you wish to return or exchange and provide a brief reason for the request to help us improve.
- 3.Print Your Label
Download and print the pre-paid shipping label provided by the portal, then securely package your items in the original mailer.
- 4.Drop Off & Refund
Drop your package at the designated carrier location; once received and inspected, we will process your refund or ship your exchange within 7-10 business days.